At pedana99, your privacy is not just a legal obligation — it is a commitment we hold wholeheartedly. Know clearly how your personal data is collected, used, protected and managed by our platform.
This is the foundation of how we manage your personal data — transparent, secure and following industry best standards.
We only collect data that is genuinely necessary for platform operations. No information is collected without a clear and legitimate purpose.
All personal data and financial transactions are protected using 256-bit SSL encryption ensuring your information cannot be accessed by outside parties.
You have the right to access, correct, or request deletion of your personal data at any time through your account or our customer support.
Your personal data has never been and will never be sold to any third parties for marketing or commercial purposes without your consent.
You can manage your cookie preferences at any time. We use cookies only to enhance user experience and for internal analytics.
The pedana99 Privacy Policy complies with the Malaysia Personal Data Protection Act 2010 (PDPA) and global data protection best practices.
Welcome to the Privacy Policy pedana99. This document explains in detail how we collect, use, store and protect your personal information when you use our platform — whether via the pedana99 website or mobile app.
Pedana99 is committed to protecting the privacy of all users in accordance with Malaysia Personal Data Protection Act 2010 (PDPA). We understand that your trust is our most valuable asset, and we do not take this responsibility lightly.
By registering and using the pedana99 platform, you agree to the processing of your personal data as stated in this policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for further inquiries.
This Privacy Policy should be read together with Terms and Conditions and Responsible Gaming Policy for a complete overview of how the pedana99 platform operates.
Pedana99 only collects data that is truly necessary to provide a secure, legal and quality service. Below are the main categories of data we collect along with the purpose of collection:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, ID card number | Account verification (KYC) and legal compliance |
| Contact Information | Email address, phone number, delivery address | Account communications and customer support |
| Financial Data | Bank account number, bank name, transaction records | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Account security and fraud detection |
| Activity Data | Game records, betting history, session duration | Responsible gaming and platform analytics |
We never collect sensitive information such as passwords in plain text, full credit card information, or biometric data without your specific consent.
The data we collect is used responsibly solely for the stated purposes. Every use of data has a clear legal basis whether based on contractual agreement, legal requirements, or legitimate interests of the platform.
We will not use your data for purposes not stated here without informing you first and, if necessary, obtaining new consent from you.
pedana99 does not sell your personal data. However, there are certain situations where we need to share your information with carefully selected third parties, solely to enable the platform to operate properly.
Payment providers, gaming software providers, and selected cloud computing infrastructure. All providers are bound by strict data protection agreements.
Law enforcement agencies, financial regulatory bodies or courts when required by applicable Malaysian law.
Third parties involved in fraud or cybersecurity investigations if there is an incident affecting the platform or users.
In the event of a merger, acquisition or sale of assets, user data may be transferred as part of business assets with notice provided to users.
All third parties receiving your data are required to comply with data protection standards at least equivalent to Malaysia's PDPA. We are not responsible for the privacy practices of third parties you access independently outside the pedana99 platform.
Your personal data security is our top priority. pedana99 uses multi-layered security infrastructure to ensure your information is always protected from unauthorized access, breaches, or misuse.
Your personal data will be stored for the period necessary to fulfill the purpose of collection, or as long as required by Malaysian law — typically not less than seven (7) years for financial records for AML compliance purposes. After the retention period expires, data will be securely deleted or de-identified.
Pedana99 uses cookies and similar tracking technologies to enhance user experience, analyze platform performance, and ensure your account security. Cookies are small text files stored on your device by your web browser.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for login, secure sessions and basic platform functionality | Session only |
| Preference Cookies | Remembering your language preferences, display settings, and preferences | 1 year |
| Analytics Cookies | Analyzing usage patterns for platform improvements (aggregated data) | 90 days |
| Security Cookies | Detecting suspicious login attempts and protecting your account | 30 days |
You can control and delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect platform functionality. Analytics and preference cookies are optional and can be declined without affecting basic platform use.
Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data stored by pedana99. We are committed to processing every request within 14 working days.
To exercise any of the above rights, contact our Data Protection team via customer support. Some requests may require identity verification first to protect your account security.
Pedana99 is a strictly adult entertainment platform — our services is not intended for individuals under 18 years of age. We do not knowingly collect or process any personal data from minors or underage individuals.
Every account registration requires age verification, and our KYC process ensures that only legally eligible individuals are permitted to use the platform. If we discover that children's data has been collected without our knowledge, that data will be deleted immediately and the related account will be closed.
If you believe your child has registered an account at pedana99, please contact our support team immediately. We will take immediate action to close the account and delete all related data.
Pedana99 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Each new version will be published on this page with an updated "Last Updated" date.
For significant changes that directly affect your rights, we will provide clear notice via the platform or the email you registered. For minor technical or editorial changes, only the update date will be changed without separate notice.
Continued use of the pedana99 platform after any changes are published indicates that you accept the updated privacy policy terms. We encourage you to review this page regularly to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding how pedana99 manages your personal data, our Data Protection Officer (DPO) team is ready to assist you.
You can contact us through our customer support channels available 24 hours a day, 7 days a week. All privacy-related inquiries will be handled carefully and responded to within 14 working days from the date of receipt.
If you are not satisfied with our response, you also have the right to lodge a complaint with the Malaysia Personal Data Protection Department under the Ministry of Communications and Digital.