At pedana99, we believe online entertainment should be an enjoyable and controlled experience. Our responsible gaming policy is designed to ensure you always play within healthy limits — because your well-being matters more than any win.
Online gaming should be a source of entertainment — not stress. pedana99 takes a proactive approach to ensure every player has the tools and information needed to play smart.
From day one, pedana99 has placed responsible gaming at the core of how this platform is run. We understand that for most players, betting is a leisure activity — a way to unwind after a long day, or simply trying your luck every now and then. That is what we fully support.
However, we also recognise that a small number of players may struggle to control their playing habits. This is why pedana99 invests in infrastructure and tools that allow players to set their own limits, request a break, and get help whenever needed — without any stigma.
Responsible gaming is not just the platform's responsibility — it is a a partnership between pedana99 and you. We provide the best control tools , use them wisely. Together, we can ensure a healthy and enjoyable entertainment experience for everyone.
The pedana99 platform is open only to individuals aged 18 years and above. An identity verification process (KYC) is in place to ensure no underage users can access the platform.
Pedana99 provides a range of practical tools you can use directly from your account. All these features are free, instant, and entirely within your control.
Set the maximum deposit amount you allow yourself in a day or a week. Once the limit is set, the system will automatically block any deposit exceeding that amount — no shortcuts, no appeals within 24 hours.
Set how long you want to play in a single session. When the time limit is reached, the system will display a reminder and give you the option to take a break or continue — the decision is in your hands, not driven by the game's momentum.
Choose to take a break for 24 hours, 7 days, or 30 days. During the break period, your account will be temporarily frozen from any wagering activity, but you can still withdraw your available balance.
If you feel the need to stop for an extended period, the self-exclusion option allows you to close account access for 6 months to 5 years. This is a decision we fully respect and cannot be reversed within the set period.
Set a daily or weekly loss limit so you never lose more than you can afford. Once this limit is reached, the system will automatically end your gaming session until the limit period resets.
Review the complete record of your gaming activity, deposits, withdrawals, and time spent on the platform. This full transparency helps you assess your playing habits and make smarter decisions whenever you need to.
Recognising the early signs of a gambling problem is the most important first step. Review this list honestly — it is not meant to judge, but to help.
If you recognise two or more of the signs above in yourself, we strongly encourage you to use the self-exclusion tool or contact the pedana99 support team immediately. Help is available with no judgment.
Answer the following questions honestly. If you answer "Yes" to three or more questions, consider speaking to someone or using the self-control tools in your account.
Have you ever felt the need to hide how much time or money you spend on wagering?
Has wagering ever made you feel guilty, ashamed, or stressed after a session?
Have you ever borrowed money or sold belongings to fund your wagering?
Do you find yourself thinking about wagering while at work, studying, or spending time with family?
Have you ever tried to stop or cut back on wagering but failed to do so despite your intentions?
Do you need to increase your wagering amount over time to achieve the same level of excitement?
This questionnaire is a self-guided tool and not a clinical diagnosis. For a professional assessment, contact our support team or consult a qualified mental health professional.
All responsible gaming tools are accessible directly from your account settings. The process is straightforward and takes less than two minutes.
Use your login credentials to access your account. Always use your personal device to keep your information secure.
Click the profile icon in the top right corner of the screen, then select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" or "Self-Control" section in the settings menu. All tools are available here on a single page.
Choose the limit type you want, enter the appropriate value, and confirm. Deposit and loss limits take effect immediately. Session time limits apply from your next gaming session.
You will receive a confirmation email for every limit change. Keep this email as a record. To increase a limit, a 48-hour waiting period will be applied automatically.
Pedana99 pledges to always put player wellbeing above any business profit. We will not use manipulative techniques, send promotions targeting at-risk players, or obstruct access to self-control tools. Your trust is a responsibility we take to heart.
Answers to the most frequently asked questions about pedana99's responsible gaming policy and tools.